Privacy Policy
Last updated on: January 1, 2025
This website is operated by Maxim Nekhoda. Throughout the site, the terms “we”, “us” and “our” refer to Maxim Nekhoda. Our Privacy Policy has been compiled to describe as accurately as possible how we collect and use your Personally Identifiable Information (PII). Personally Identifiable Information, as described by United States privacy laws and information security standards, is information that can be used on its own or in combination with other information to identify, contact, or locate a single person, or to identify an individual in context. Please read our Privacy Policy carefully to get a clear understanding of how we collect, use, and handle your Personally Identifiable Information and Non-Personally Identifiable Information (Non-PII).
SECTION 1 - WHAT INFORMATION DO WE COLLECT?
Voluntary submission: When ordering products, creating accounts, or signing up for electronic communications on our website, you may be asked to enter your name, email address, mailing address, phone number, credit card information and other personal information. Such instances of PII collection require your expressed permission and are never performed without your knowledge or consent.
Automatic collection: When you browse our store, we automatically receive your computer’s public Internet Protocol (IP) address in order to provide us with information that helps us learn about your browser and operating system. This information is not directly tied to your personal identity, and is used solely for the purposes of improving your browsing and shopping experience by ensuring system compatibility.
Email marketing: With your expressed permission, we may send you emails about our store, new products, promotional offers, discount codes and other updates. You can opt out of this correspondence at any time.
SECTION 2 - WHEN DO WE COLLECT INFORMATION?
We collect information from you when you register on our website, place an order, subscribe to a newsletter, respond to a survey, fill out a form, provide us with feedback on our products or services, use Live Chat, open a support ticket or enter information on our site. Your public IP address is detected automatically when you visit our website.
SECTION 3 - WHAT DO WE DO WITH YOUR INFORMATION?
We may use the information we collect from you when you register, make a purchase, sign up for our newsletter, respond to a survey or marketing communication, browse the website, or use certain other site features in the following ways:
To personalize your experience and to allow us to deliver the type of content and product offerings in which you are most interested;
To improve our website in order to better serve you;
To allow us to better service you in responding to your customer service inquiries;
To administer a contest, promotion, survey or other site feature;
To quickly process your transactions, ship purchased products, or administer solicited services;
To ask for voluntary ratings and reviews of our services or products; and
To follow up with you after initial correspondence (Live Chat, email or phone inquiries).
SECTION 4 – HOW DO WE GET YOUR CONSENT?
When you provide us with personal information to complete a transaction, verify your credit card, place an order, arrange for a delivery or return a purchase, we imply that you consent to our collecting your personal information and using it for that specific reason only.
If we ask for your personal information for a secondary reason, such as marketing, we will either explicitly ask for your expressed consent, or provide you with an opportunity to say no.
If after providing your expressed consent you change your mind, you may withdraw your consent for us to contact you, for the continued collection, use or disclosure of your information, at any time, by contacting us at:
Maxim Nekhoda
Attn: Privacy Officer
505 Broadway E
Suite 403
Seattle, WA 98102
SECTION 5 - DISCLOSURE
We may disclose your personal information if we are required by law to do so.
SECTION 6 - THIRD-PARTY SERVICES
We do not trade or sell your personal information to third-parties. In general, the third-party providers used by us will only collect, use and disclose your information to the extent necessary to allow them to perform the services they provide to us, which are in turn required to fulfill the services expressly solicited by you.
Additionally, your Non-Personally Identifiable Information (such as the total number of visitors who browse our website), may be provided to third-parties for marketing, advertising, or other uses. Please note that we allow third-party behavioral tracking, as applicable to Non-Personally Identifiable Information.
Certain third-party service providers, such as payment gateways and other payment transaction processors, have their own privacy policies in respect to the information we are required to provide to them for your purchase-related transactions. For these providers, we recommend that you read their privacy policies so you can understand the manner in which your personal information will be handled by these providers.
In particular, remember that certain providers may be located in, or have facilities that are located in, a different jurisdiction than either you or us. If you elect to proceed with a transaction that involves the services of a third-party service provider, your information may become subject to the laws of the jurisdiction(s) in which that service provider or its facilities are located.
As an example, if you are located in the United States and your transaction is processed by a payment gateway located in the Canada, then your personal information used in completing that transaction may be subject to disclosure under Canadian legislation, including the Personal Information Protection and Electronic Documents Act (PIPEDA).
Once you leave our store’s website or are redirected to a third-party website or application, you are no longer governed by this Privacy Policy.
SECTION 7 - THIRD-PARTY LINKS
Occasionally, at our discretion, we may include or offer third-party products or services on our website. These third-party sites have separate and independent privacy policies. We therefore have no responsibility or liability for the content and activities of these linked sites. Nonetheless, we seek to protect the integrity of our site and welcome any feedback about the third-party websites we link to.
SECTION 8 - SECURITY
To protect your personal information, we take reasonable precautions and follow industry best practices to make sure your information is not inappropriately lost, misused, accessed, disclosed, altered or destroyed.
If you provide us with your credit card information, the information is immediately encrypted using Secure Socket Layer technology (SSL) and stored with an AES-256 encryption. Although no method of transmission over the Internet or electronic storage is 100% secure, we follow all PCI-DSS requirements and implement additional generally accepted industry standards. As a result, online purchases are statistically safer than using your credit card at a restaurant, department store, or other physical locations. Similar security and encryption protocols are currently employed by financial institutions to store and transmit your information during internet banking transactions.
SECTION 9 - COOKIES
Cookies are small files that a site or its service provider transfers to your computer's hard drive through your Web browser (with your permission) that enables the site's or service provider's systems to recognize your browser and capture and remember certain information. For instance, we use cookies to help us remember and process the items in your shopping cart. They are also used to help us understand your preferences based on previous or current site activity, which enables us to provide you with improved services. We also use cookies to help us compile aggregate data about site traffic and site interaction so that we can offer better site experiences and tools in the future.
Specifically, we use below-listed cookies to improve the quality of your browsing and shopping experience. You can choose to opt-out of these cookies at any time by adjusting your browser settings. Please be advised that the quality of your browsing and shopping experience may be negatively affected if you choose to disable these cookies: certain features may become unavailable, or may not function properly.
_acloggedin
Supports login by Acuity Scheduling client if the client has an account
January 1, 2025
ACUITY_CART
Stores details about a client's package, gift, or subscription purchase, including the item purchased and the quantity
Only applies to the new scheduler
Type: localStorage
No expiration
_client_acloggedin
Supports login by Acuity Scheduling client if the client has an account
January 1, 2025
_dd_cookie_test
Tests if cookies are supported
Expires instantly
_dd_s
Tracks browser errors
Four hours
_dd_site_test
Tests if cookies are supported
Expires instantly
_grecaptcha
Helps reduce spam in Acuity Scheduling
Type: localStorage
No expiry
_ssid
Remembers devices for anti-fraud purposes
Four years
CART
Shows when a visitor adds a product to their cart
Two weeks
CHECKOUT_WEBSITE
Identifies the correct site for checkout when checkout on your domain is disabled
Session
client_username
Remembers a logged in Acuity Scheduling client's username between visits
One year
clientUser
Stores the Acuity Scheduling client's username, OAuth2 Access Token, and OAuth2 Refresh Token. This cookie is required for functionality of logged-in clients
30 days
Commerce-checkout-state
Stores state of checkout while the visitor is completing their order in PayPal
Type: sessionstorage
Session
Crumb
Prevents cross-site request forgery (CSRF)
Session
hasCart
Tells Squarespace that the visitor has a cart
Two weeks
Locked
Prevents the password-protected screen from displaying if a visitor enters the correct site-wide password.
Session
orderStatusSessionToken
Authenticates a visitor who logs into an order status page.
One year
PHPSESSID
Securely authenticates a visitor during their checkout in Acuity Scheduling
One month
RecentRedirect
Prevents redirect loops if a site has custom URL redirects. Redirect loops are bad for SEO.
30 minutes
remember_client
Remembers Acuity Scheduling client’s login details if they have an account
365 days
siteUserCrumb
Prevents cross-site request forgery (CSRF) for logged in site users
Three years
SiteUserInfo
Identifies a visitor who logs into a customer account
Three years
SiteUserSecureAuthToken
Authenticates a visitor who logs into a customer account
Three years
squarespace-announcement-bar
Prevents the announcement bar from displaying if a visitor dismisses it
Type: localStorage
Persistent
squarespace-likes
Shows when you've already "liked" a blog post
Type: localStorage
Persistent
squarespace-popup-overlay
Prevents the promotional pop-up from displaying if a visitor dismisses it
Type: localStorage
Persistent
squarespace-video-player-options
Remembers video player selected preferences (volume, playback speed, and quality) for videos uploaded directly to Squarespace
Type: localStorage
Persistent
ss_performancecookiesAllowed
Remembers if a visitor agreed to placing Performance and Analytics cookies on their browser, if your site has a cookie banner and is restricting the placement of cookies
30 days
ss_marketingcookiesAllowed
Remembers if a visitor agreed to placing Marketing cookies on their browser, if your site has a cookie banner and is restricting the placement of cookies
30 days
ss_sd
Ensures that visitors on the Squarespace 5 platform remain authenticated during their sessions
Session
Test
Investigates if the browser supports cookies and prevents errors
Session
TZ
Enables a Acuity Scheduling client’s appointments to display correctly based on their time zone preferences.
Type: localStorage
Persistent
SECTION 10 - DO NOT TRACK (DNT) SIGNALS
Our site honors Do Not Track signals and does not track, plant cookies, or use advertising when a Do Not Track (DNT) browser mechanism is in place.
SECTION 11 - AGE OF CONSENT
By using this site, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence and you have given us your expressed consent to allow any of your minor dependents to use this site.
SECTION 12 - CHILDREN'S ONLINE PRIVACY PROTECTION ACT (COPPA)
In accordance with COPPA, parents and legal guardians have complete control over the personal information being collected from children under the age of thirteen (13). The Federal Trade Commission, United States' consumer protection agency, enforces the COPPA Rule. For additional information, please see the Children’s Online Privacy Protection Act (COPPA).
Maxim Nekhoda enforces the rules outlined in Section 12 of our Privacy Policy regarding the age of consent as applicable to the collection and use of personal information.
We do not specifically market to children under the age of thirteen (13).
SECTION 13 - CALIFORNIA ONLINE PRIVACY PROTECTION ACT (CalOPPA)
CalOPPA is the first state law in the nation to require commercial websites and online services to post a privacy policy. The law's reach stretches well beyond California to require any person or company in the United States (and conceivably the world) that operates websites collecting Personally Identifiable Information from California consumers to post a conspicuous privacy policy on their website stating exactly the information being collected and those individuals or companies with whom it is being shared. For additional information, please see the California Online Privacy Protection Act (CalOPPA).
In compliance with CalOPPA, we agree to the following:
Users can visit our website anonymously.
Once our Privacy Policy is created, we will add a link to it on our home page or as a minimum, on the first significant page after entering our website.
Our Privacy Policy link includes the word 'Privacy' and can easily be found on the page specified above.
You will be notified of any Privacy Policy changes on our Privacy Policy page, which specifies when the policy was last updated.
You can change your personal information by logging into your account or contacting us in accordance with Section 17 of our Privacy Policy.
SECTION 14 - CAN-SPAM ACT
The CAN-SPAM Act is a law that sets the rules for commercial email, establishes requirements for commercial messages, gives recipients the right to have emails stopped from being sent to them, and spells out tough penalties for violations.
We collect your email address in order to:
Send information, respond to inquiries, and/or other requests or questions;
Process orders and to send information and updates pertaining to orders;
Send you additional information related to your product and/or service; and
Market to our mailing list or continue to send emails to our clients after the original transaction has occurred.
In compliance with the CAN-SPAM Act, we agree to:
Not use false or misleading subjects or email addresses;
Identify the message as an advertisement in some reasonable way;
Include the physical address of our business or site headquarters;
Monitor third-party email marketing services for compliance, if one is used;
Honor opt-out/unsubscribe requests within a reasonable time frame; and
Allow users to unsubscribe by using the link at the bottom of each email.
If at any time you would like to unsubscribe from receiving future emails, follow the instructions at the bottom of each email, and we will promptly remove you from all correspondence.
SECTION 15 – ONLINE ADVERTISING AND RE-MARKETING
Maxim Nekhoda uses third-party vendor re-marketing tracking cookies, including the Google Ads (formerly Google AdWords) tracking cookie. Third-party vendors whose services we employ, including Google, may place cookies in your local web browsers folders in order to monitor your activities on our website and collect Non-Personally Identifiable Information (Non-PII), such as which pages you viewed. This Non-PII may be used to tailor our marketing to better suit your needs and only display advertising which is relevant to you.
Maxim Nekhoda collects data about your activities that does not personally or directly identify you when you visit our website or the websites and online services where we display advertisements (our “Publishers”). We may show targeted adverting to you via our Publishers, which may include the Google search results page, third-party websites which participate in the Google Display Network (GDN), as well as other third-party websites. As always we respect your privacy and never collect or use any Personally Identifiable Information for re-marketing purposes.
For additional information on how Google protects your privacy, please review Google’s Privacy Policy.
You may opt out of the automated collection of information by third-party ad networks for the purpose of delivering advertisements tailored to your interests by visiting the consumer opt-out page for Google Ads Settings.
SECTION 16 - CHANGES TO THIS PRIVACY POLICY
We reserve the right to modify this Privacy Policy at any time. You can review the most current version of our Privacy Policy at any time on this page. We reserve the right to update, change or replace any part of this Privacy Policy by posting updates and/or changes to our website. Please review our Privacy Policy frequently so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it.
If our store is acquired or merged with another company, your information may be transferred to the new owners so that we may continue to sell products to you.
SECTION 17 - QUESTIONS AND CONTACT INFORMATION
If you would like to access, correct, amend or delete any personal information we have about you, register a complaint, or simply want more information, please contact our Privacy Officer at:
Maxim Nekhoda
Attn: Privacy Officer
505 Broadway E
Suite 403
Seattle, WA 98102